Thank you for shopping at fashioninthecity.com! We appreciate your business. Your satisfaction is always our first priority. Please feel free to contact us by sending us an email at email@example.com if you need assistance. We will reply to you within 24 -48 hours.
Our Return Policy is as follows:
You may return a product within 14 days (from the date you receive the items) of delivery for exchange or refund but must notify us within 7 days of receiving the item. Returns received past the 14 days from the delivery date will not be eligible for a refund. You will be responsible for paying your own return shipping costs.
(Item(s) being returned must be unused, unwashed, and in the same condition that it was received.
Item(s) must be returned with the original packaging, with tags and without odors or any stains.
Sale items cannot be returned and clearance Items are final sale.
Please note that the following items cannot be returned or exchanged: swimwear, lingerie, bodysuits, jewelry, makeup, accessories, art gallery products, art, and art photography
Shipping fees and insurance fees are non-refundable.
INSTRUCTIONS FOR RETURNS
Simply send us an e-mail at firstname.lastname@example.org for returns.
We reserve the right to deny returns that have not been verified with us beforehand. We do not accept returned items without notifying us by email and providing us with the following information:
The E-mail subject line must state: RETURN ITEM
Reason for the Return.
Please provide us with a delivery confirmation or tracking number.
An e-mail with instructions and return address will be sent to you within 24-48 hours. Allow up to 10 days to process your return. An email confirmation will be sent to you once your return has been fully processed.
Approved returns will be refunded on the original method of payment. Please allow 24-48 hours with Paypal and 7-15 business days for credit card refunds to appear on your statement.
If we receive a non-qualifying return item(s), we may charge you up to $15.00 for shipping to send the items back to you. Any item that is returned more than 14 days past the delivery date will not receive a refund.
DISCLAIMER: Fashion in the City is not responsible for lost or stolen packages, or for items sent back to us without a delivery confirmation or tracking number. You will be responsible for paying for your own return shipping costs. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item. Please allow up to 10 business days for processing your return(s).
*All items are clearly inspected by our customer service personnel, before shipment.
Please be sure to read the return policy as outlined, prior to sending your items back to us. If you have any additional questions, please send us an email at email@example.com